State Farm® Insurance Agent Fillia Fransisca
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole E
March 12, 2026
"Susan has been my State Farm agent since I first went into escrow on my home about three years ago to present. She's helped me set up my homeowners insurance, bundle with my autos, and more recently added life insurance. She’s always been responsive, helpful, and great at explaining my options. I really appreciate all the support she’s provided over the years."
Jessie li
March 10, 2026
"Fransisca’s office was absolutely amazing when helping me! Good service and absolutely helpful. Couldn't ask for better."
"Jessie, thank you for your wonderful review of our team. Please let us know if there's something else that we can assist you. We appreciate you."
Julie Tang
March 6, 2026
"I am appreciated this State Farm team which offers an excellent service..Fillia, Susan and Lenna are very nice. In addition, they all show me how professional on their work."
"Thank you for the amazing review, Julie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Elaine G
March 4, 2026
"My family has been using Fillia's services for years and have been quite happy. She has been able to recommend different bundling structures with our home, auto and umbrella policy and have saved us a lot over the years. I have referred her to others and they have also been happy. Give her a call!"
"Hey Elaine, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! We look forward to serving you many more times in the future! "
Leo Ruazol
March 1, 2026
"Susan has been our State Farm contact for many years and I can’t express the appreciation we have for her and Filia. They are always responsive to our questions and requests and they’re very clear with explaining our insurance coverage. We’ve never had a bad experience with either of them. Thank you for being our trusted provider."
"Hey Leo, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We appreciate you."
sas ruazol
February 28, 2026
"We have been with our State Farm agent, Filia Francisca, for about 8 years. She and Susan have been amazing partners. When we need them, they are always responsive, professional, yet personable. They have this personalized element to the service they provide which makes it easy to trust doing business with them. I never had any sort of relationship with previous agents, until I started doing business with them. Thank you Filia and Susan for always being available when we need you and for all the support you’ve given us throughout the years."
"Dear sas, Thanks for choosing us and leaving such a great review! We are glad that you enjoyed the service that Sue has provided. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
Vinson Mac
February 27, 2026
"Working with Fillia Francisca State Farm insurance has been a great experience, the staff was great and very helpful, Susan Lin is knowledgeable, patient and answered all our questions, and truly cares about tailoring coverage to our needs, highly recommend. ⭐️⭐️⭐️⭐️⭐️"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Fillia Fransisca’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Jeff Dembicer
January 27, 2026
"I've been with State Farm for almost 30 years, and in particular with their Sunset District Office as well as online for all my vehicles' insurance needs. I can only say that regardless of the fact that auto insurance is one of those necessary and less than pleasant chores, dealing with State Farm has been an absolute pleasure. The Staff, headed by Fillia Fransisca and a number of agents such as the one I spoke with today, Leanne Lay, are absolutely delightful. They always either answer the phone or respond to a message expeditiously. They are thoroughly attentive, knowledgeable, helpful and quick. Especially in this day and age of impersonal, untrained, uncaring and diminishing services, the people at State Farm have always been a pleasant breath of fresh air to deal with, and I recommend them and State Farm itself for handling any and all of your auto insurance needs. Jeff D"
"Jeff, Thank you so much for your kind words. We appreciate you and all your support all these times. Pleas elet us know, if there's something else that we can assist you with. Best wishes, Fillia and teams."
Agnes Ng
January 21, 2026
"I had a fantastic experience working with Susan Lin. She was incredibly patient with all my questions and maintained a high level of professionalism throughout the entire process. It’s rare to find an agent who truly takes the time to make sure you're comfortable with your coverage. I highly recommend Fillia Fransisca - State Farm Insurance for their excellent service!"
"Thank you so much for the 5-stars, Agnes! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Alexander Lee
December 31, 2025
"I was referred to Fillia by a friend. Fillia and her team provided me a quote that was lower than my current insurance and helped me switch car insurance by processing all of the paperwork to my old insurance company. She was courteous and professional. It was a smooth and seamless transition. Fillia is very knowledgeable and explained to me what I needed to do if I get into a car accident. I would highly recommend Fillia and State Farm for your car insurance."
"Thank you for taking the time to share your thoughts Alex! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Simon
December 20, 2025
"excellent services. They take their time to help out all situations and find the best pricing for overall policies. Also they had a pay monthly option by credit card with no fee. 非常好的服务。她们耐心细致地处理各种情况,并找到最优惠的保单价格。此外,她们还提供信用卡按月付款的选项,而且不收取任何手续费。"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you Simon"
Stephen Kwong
December 19, 2025
"Sue was responsive and helpful. She was able help me save half on my auto insurance. Highly Recommend."
"Thank you Stephen for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bobby Manalo
December 9, 2025
"Fillia and her office are outstanding in the service they provide. Very courteous, knowledgeable, and helpful. If you need auto insurance, or any other services, this is the office to visit. They will take good care of you."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
AA FS
December 1, 2025
"Very responsive team helped me find insurance for my unique situation where coverage options were limited in California."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Pauline Ha
November 18, 2025
"Susan and her office are always very helpful, prompt and knowledgeable. They help my family with all our insurance needs and are always available to answer our questions. Very personable service and on top of everything. Their office also gives back to the community, and support local businesses. If you're looking for a responsible insurance agency, look no further!"
"Thank you Pauline for your 5-star review! My State Farm team and I are happy to be your good neighbor! If there's anything else that we can help you, please let us know."
Christine Sacino
November 10, 2025
"We have worked with Fillia and Lee Ann over the years. We have always received prompt and thorough and caring service. I highly recommend their team."
"Dear Christine, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kim Luong
November 4, 2025
"Fillia and her teams are amazing! I highly recommended this State Farm office for all insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tissia Mundisugih
October 31, 2025
"I’ve been a customer for some years now, and I’m extremely satisfied with the service. The team is always professional, responsive, and helpful.I highly recommend recommended Fillia and team to anyone looking for an insurance agent. 👍👍"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Francis Ko
October 23, 2025
"Received updated information for all my policy. With agency assist. Update and upgrade all Policy as well. Services is great."
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Christine Leach
October 20, 2025
"Fillia is incredibly helpful and efficient! Highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Raymond Lee
October 16, 2025
"First time person to person to meet,I feel very comfortable and nice to explain about the insurance policy to me and I learn something new and very satisfying the agent."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Clement Chen
September 24, 2025
"Great experience with my Statefarm agent Fillia and her office manager Susan. They took the time to answer all my questions and provided detailed explanations regarding my insurance policies. Quick next day turn around getting my new car insured. No extra hoops to jump through, just straight to the point. Susan is quick to respond to emails and/or phone calls and readily available when needed. Thank you both Fillia and Susan."
Chris Zeng
August 26, 2025
"My family and I have been customers for over a decade, and the whole staff has been extremely helpful, professional, and welcoming. Susan, the office manager, provides excellent customer service and is very knowledgeable. I recently added my wife to my auto policy, and the process was smooth and easy. 10/10 would totally recommend if you are looking for an insurance agency."
Rebecca Pechette
August 4, 2025
"Every time I check in the team makes it easy for me to find the information I need! I can’t thank them enough."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Judy Tran
July 28, 2025
"I’ve been with State Farm for over 15 years for both auto and home insurance, and their customer service has always been excellent. Special thanks to Susan Lin and Fillia Francisca for their outstanding support over the years. I highly recommend State Farm for reliable coverage and friendly, professional service."
"Judy, thank you so much for your kind words. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"